Yes, of course. If you are interested in purchasing a Madama Luna artwork or print, please contact us through the contact form on our website, or email us at: info@madamaluna.com, specifying the piece you are interested in. We will provide you with all the necessary information, including a tailored quotation based on your location and needs. To speed up the process, please indicate the address where you would like to receive the creation.
Yes, of course. If you are interested in commissioning a personalized Madama Luna artwork, please contact us through the contact form on our website, or email us at: info@madamaluna.com, and share your idea with us. Madama Luna reserves the right to decline any proposals that are not in line with our values or style. If your idea is accepted, you will be contacted to discuss and define all the details of the artwork, including materials, sizes, timelines, and costs. Please consider that each Madama Luna creation requires a large number of working hours, so we invite you to request this special customization service well in advance.
Each Madama Luna creation is packaged in a custom-made box or crate and shipped via reputable carriers specialized in fine art transport. The shipment is tracked so that you can monitor your shipment’s progress.
Yes, we ship internationally. For detailed information, please contact us through the contact form on our website or email us at: info@madamaluna.com
If you are located near our studio, you are welcome to pick up your artwork in person. Please contact us to arrange an appointment.
Madama Luna is committed to providing the best possible experience. Our creations are limited editions or unique pieces meticulously crafted with attention to every detail. Due to the handcrafted and often bespoke nature of our creations, all sales are final. We encourage you to carefully review all creation details before making a purchase. However, in the rare event that a problem arises, please contact us immediately providing a clear explanation of the issue along with detailed photos and videos. We will thoroughly review your case and explore all available options. While we cannot guarantee a particular outcome, we will do our best to assist you.
A Madama Luna original artwork is a unique mixed-media fine art piece produced with the finest materials and attention to details, combining both digital and artisanal techniques. Each artwork is handmade and meticulously crafted by the artist; therefore, any slight irregularities are to be considered part of its unique character, adding to its value and serving as a testament to the human creative process. Each fine art piece is unique so specific details can be found on its individual product page.
A Madama Luna limited edition print is a fine art giclée print produced in a specific limited number and signed by the artist. A giclée print is the latest generation of fine art reproduction. Each print is of the highest possible quality, meticulously inspected, numbered, and signed, making it a unique and rare piece. Please see the individual product page for further details.
We guarantee the authenticity of every Madama Luna creation. Each piece comes with a Certificate of Authenticity signed by the artist.
The price of each Madama Luna creation is determined by several factors, including the uniqueness or limited edition of the piece, its size and complexity, the rarity and preciousness of the materials used and the time involved in its creation.
Listed prices are exclusive of any additional costs. VAT and shipping will be calculated separately. Please contact us for a tailored quotation.
We advise you to keep your Madama Luna artworks and/or prints in a dry place, out of direct sunlight and extreme temperatures. For cleaning, use gentle blasts of compressed air. For cleaning unique artworks, please be very careful, they are extremely delicate. For more specific care instructions we advise you to consult with a professional art conservator.
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